Common Support Issues and Solutions
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PowerPoint on how to get sample documents.
Do you have questions about Meter Values? Meter values range from $5-$30 per document.
PowerPoint on how to purchase ConsensusDOCS, step-by-step.
How do I purchase?
View this PowerPoint for step-by-step instructions.
How do I access sample documents?
View this PowerPoint for step-by-step instructions.
How do I pick between Subscription v. Meter Mode?
Subscription is the best value for your dollar. You are able to print as many contracts as you need in one year. Subscriptions can be tailored so that you will have access to one, two or all of the series that you need access. With Meter Mode, you are able to view all of the documents that ConsensusDOCS produces. If you want to experience DocuBuilder, but you are not sure which subscription you need, then Meter Mode is a good choice.
Remember, if you have several relationships, you will need several contracts. The contracts should only be used once for each relationship, so as an owner, you may have a contract with your general contractor and your designer. This would require more than one set of contract documents. If you are a general contractor, then you will need one contract with each of your subcontractors. As you can see, a subscription would be a less expensive method to access these contracts instead of paying for each contract you use.
How to print?
Printing is quick and easy. Make sure that you have selected the contract document. There must be a check mark in the box next to the contract. Once you have a check mark in the box, then click the print button! That's it!
Which document to use?
Look at our helpful information on Finding the Appropriate Contract.
For further assistance, contact Customer Support:
Email: support@consensusdocs.org
Phone: (866) 925-DOCS from 8:30am to 5:30pm.